55 Club - Privacy Policy

Information We Collect

Personal Information You Provide

When you create an account or use the services offered by 55 Club at 55clubwin.in.net, we collect personal information you supply directly: your full name, date of birth, email address, and mobile number. Where identity verification is required, we may also request a government-issued document such as an Aadhaar card, PAN card, or passport. Providing accurate information is a condition of using the platform; false or misleading details may result in account suspension and recovery of any funds obtained as a result.

Automatically Collected Data

Each time you visit 55 Club, our servers automatically record your IP address, approximate geographic location, device type, operating system, and browser version. Cookies and similar tracking technologies log session activity, pages viewed, and time spent on each screen. This data helps us maintain platform security, diagnose technical faults, and personalise your experience. You may manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.

Payment and Transaction Data

55 Club integrates with widely used Indian payment channels including PhonePe, Google Pay (GPay), BHIM UPI, and major net-banking providers. When you initiate a deposit or withdrawal through any of these methods, we receive a transaction reference ID and a payment-status confirmation from the processor. We do not store your full bank account number, UPI PIN, or card CVV on our servers. Transaction histories and associated metadata are retained for a minimum of five years in compliance with applicable Indian financial regulations.

How We Use Your Information

Account Operations and Legal Compliance

We use the information we collect to operate your 55 Club account: verifying your identity, processing deposits and withdrawals, resolving disputes, and delivering customer support. We are required under applicable Indian law and platform regulations to conduct Know Your Customer (KYC) checks, maintain financial records for at least five years, and disclose data to competent governmental or judicial authorities upon receipt of a lawful request. Processing for these purposes rests on contractual necessity and legal obligation; you cannot opt out without closing your account.

Security and Fraud Prevention

We continuously analyse login patterns, transaction behaviour, and in-game activity to detect fraud, money laundering, account compromise, and violations of our Terms of Service. Where suspicious activity is identified, we may place a temporary hold on the relevant account, request additional verification documents, or refer the matter to the appropriate authority. This processing is carried out in our legitimate interest and in the collective interest of all 55 Club users.

Marketing Communications

With your prior consent, we may send promotional offers, tournament announcements, and reward notifications via email or SMS. You may withdraw consent at any time by clicking the unsubscribe link in any marketing message or by updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal, nor does it prevent us from sending mandatory transactional communications, such as deposit confirmations, withdrawal receipts, or security alerts, which are necessary for account operation.

Your Rights

Rights Available to You

As a 55 Club user, you hold the following rights in relation to your personal data: (a) access: request a copy of all personal data we hold about you; (b) correction: ask us to rectify inaccurate or incomplete information; (c) deletion: request erasure of your data, subject to our legal retention obligations such as the five-year financial records requirement; (d) data portability: receive your data in a structured, machine-readable format where technically feasible; (e) withdrawal of consent: revoke marketing consent at any time without affecting prior processing; and (f) complaint: lodge a grievance with the relevant data protection authority in India if you believe we have mishandled your information.

How to Exercise Your Rights

To exercise any of the rights listed above, submit a written request to the contact address in the section below. We will acknowledge your request within 72 hours and complete our response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days; we will notify you in writing if an extension is necessary. We may ask you to verify your identity before processing any request to protect your account from unauthorised access.

Contact Us

For privacy-related enquiries or to exercise your data rights, please contact us at:

Email: [email protected]

We aim to respond to all privacy requests within 7 business days of receipt. Complex requests may take up to 30 days; we will notify you if an extension applies.