Contact 55 Club
Contact 55 Club, reach our support team for help with login, registration, deposits, withdrawals, bonuses, and any account questions you have.
Reach us
Have a question or need help with your 55 Club account? Our dedicated support team is reachable through two digital channels, email and in-app chat. Here is how to use each:
Email support
Send your query to [email protected]. Include your registered email address, your 55 Club user ID, and a clear description of the issue. For payment-related queries, whether made via PhonePe, Google Pay (GPay), or BHIM, attach a screenshot showing the transaction reference number. This allows our team to resolve your issue in a single reply rather than through multiple back-and-forth messages.
In-app chat
Open the 55 Club app, go to the Help section, and tap the chat icon. You will be connected to our automated assistant instantly. If your query is unresolved, the system escalates you to a live agent during staffed hours.
Office hours
55 Club support runs on a two-tier availability model:
- Automated in-app chat: Active 24 hours a day, 7 days a week, including public holidays. Best for quick answers about game rules, deposit status, or account settings.
- Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST. Agents handle complex matters such as withdrawal delays, KYC verification, and UPI payment disputes.
Expected response times:
- Automated in-app chat, instant
- Live agent (in-app chat, within staffed hours), under 5 minutes
- Email, within 24 hours; up to 48 hours during peak periods
Online-only support
55 Club is a fully digital platform, there is no physical office, branch, walk-in centre, or postal address anywhere in India. All support is delivered online through email and in-app chat. Unlike banks or traditional service providers where you might visit a local branch, every 55 Club interaction takes place through our secure digital channels. If anyone claims to represent 55 Club at a physical location, please disregard that claim entirely. All legitimate support comes exclusively through [email protected] or the official 55 Club app. Contact us only via these verified digital methods to keep your account safe.